Custom Made Service

If the size chart appears in the product description or in the last picture of the product image, please refer to the size chart in the product description or in the product image.

If there is no size chart below the product description or in the product image, you can click on the "Size Guide" button below the price of the product to see the correct size chart for this garment.

In order to choose the best size for you, you can click on the blog page and check the following blog for more detailed information on sizing:

How To Choose The Right Size For Your Clothing

All products ordered from us can be canceled within 24 hours free of charge, but orders canceled after that are subject to a handling fee equaling 50% of the item price.

Detailed rules on order cancellation can be found by clicking on "Order Cancellation" in the store footer.

Please note: Our customer service staff will usually respond to your message within 24 hours of sending your email (on holidays we try to respond within 72 hours). Orders cannot be canceled once they have been shipped, so even if an order is canceled within 24 hours, the order shipment may not be intercepted. Order cancelation is subject to customer service feedback, thank you for your understanding.

⏱️Processing/Tailoring Time:

With the exception of "Ready To Ship" garments which can be shipped within 48 hours, the delivery time of most garments in our store is around 7-15 days.

Whether you choose a standard size or give us your custom measurements, the costumes are personally tailored for you from scratch, some of which can be adjusted in style and size. Most of our products are handmade, as we know single-piece production is time-consuming and costly, so which will take a processing/tailoring time (7-15 days or more).

The tailoring time may vary for each individual product, and it depends on the difficulty of the style and the number of orders, so some new and complicated products may take longer. The specifics can consulting customer service before order. And please order ahead if you have a set deadline.

Most costumes/props may take 7-15 days to finish.

Most wigs/shoes may take 5-10 days to finish.

Some products are in stock and can be shipped in 24 hours.Go for it from "Ready to Ship" category.

✈️Shipping Time:

Standard Shipping: 10-15 working days.

Fast Shipping: 5-8 working days. (For urgent needs, advice choose this one)