Shipping Policy

At this time, we ship worldwide. Most Orders(Except the custom-made costumes) will be despatched in 10-15 business days once the payment was cleared, Shipping in two business days once the payment were cleared and usually 5-7 days for delivery, NO overnight shipping. We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

For all the custom-made costumes, it takes about 10-15 working days for the costume to be finished, during Halloween time, the time maybe around 20 working days due to the heavy workload that time. Then the costumes will be sent out via Express, the delivery time frame is the same as other orders, 5-7 working days delivery.

The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.

All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any. All Parcels will be hold for picking up if it can not be singed or delivered.

Note: If you ordered multiple items, sometimes we will ship separately to ensure a fastest delivery service.  Please rest assured that we’ll always keep you informed and you will receive your whole order completely.

Shipping cost will be shown before you submit the order, it depends on the country and weight.

 

The shipping of the items is online traceable.

 

For US customers:

Please visit USPs Website and input the tracking number we provide.

For UK customers:

Please visit Hermes or Royal Mail Website, input the tracking number we provide 

For Canadian customers:

Please visit Canada Post Website and input the tracking number we provide.

For Australian customers:

Please visit Australia Post Website and input the tracking number we provide.

For customers from other countries:

Please visit EMS Global Website and input the tracking number we provide.

 

Here you can track the progress of items sent using EMS service. Select your country bellow: